Wednesday, January 30, 2013

Presence Information missing with Outlook 2013

People presence information with Outlook 2013
I recently installed Windows 8 on my laptop and also installed Office 2013. I installed Office Communicator 2007 on my laptop. When I opened Outlook 2013, I could not see the Presence information for people, even though I had logged into the Communicator desktop application.

The following is the fix, which worked :

1. Go to Registry editor
2. Go to HKEY_CURRENT_USER\Software\IM Providers
3. You will see a sub groups : Communicator and Lync
4. In "DefaultIMApp", I saw it value as "Lync"
5. I modified it to "Communicator" [spell it same as the folder name u find in #3 above
6. Restart Outlook 2013

And it worked !!