Showing posts with label Presence information. Show all posts
Showing posts with label Presence information. Show all posts

Wednesday, January 30, 2013

Presence Information missing with Outlook 2013

People presence information with Outlook 2013
I recently installed Windows 8 on my laptop and also installed Office 2013. I installed Office Communicator 2007 on my laptop. When I opened Outlook 2013, I could not see the Presence information for people, even though I had logged into the Communicator desktop application.

The following is the fix, which worked :

1. Go to Registry editor
2. Go to HKEY_CURRENT_USER\Software\IM Providers
3. You will see a sub groups : Communicator and Lync
4. In "DefaultIMApp", I saw it value as "Lync"
5. I modified it to "Communicator" [spell it same as the folder name u find in #3 above
6. Restart Outlook 2013

And it worked !!